DELAWARE DMV PHASED REOPENING AND OPERATIONAL UPDATES
Last update Thursday, August 12, 2021 2:30 P.M. EST
To assist the public in staying up-to-date with the rapidly changing procedures to manage DMV services while attempting to mitigate health risks for our customers and employees, we have created this list to announce procedural changes.
Please note that newly updated topics will be highlighted.
DMV BUSINESS CHANGES:
Thursday, August 12, 2021: MASK MANDATE RETURNS TO STATE AGENCIES
Effective Monday, August 16, 2021, face masks will again be required (regardless of vaccination status) at all Delaware state agencies, including the Division of Motor Vehicles, Inspection Lanes, and Toll Plazas. Masks will also be required for both employees and customers during all road skill testing. For more information, visit https://news.delaware.gov/2021/08/10/governor-carney-announces-mask-requirement-in-k-12-schools/
Thursday, July 8, 2021: OPERATIONAL CHANGES COMING FOR DELAWARE DMV
The Delaware Division of Motor Vehicles will be implementing several operational changes, beginning Tuesday, July 13, 2021, per the Governor’s recent announcement that Delaware’s State of Emergency declaration will be lifted on that date.
Effective July 13, 2021:
- DMV buildings will return to full capacity. Further, face coverings recommendations will follow CDC guidance—while not required, all customers who have not been fully vaccinated are encouraged to continue wearing face coverings while at DMV.
- Driver license/vehicle registration suspensions for bad checks will resume, as will uninsured motorist customer notifications for any outstanding balance owed to DMV.
- Pre-COVID Class D road tests and counter eye exams will resume, with specific guidance in place from DPH to protect both customers and staff. Please follow all instructions received from DMV and staff when utilizing either of these services.
Beginning August 2, 2021, late fees will be assessed for any expired state-issued credential and vehicle transactions. Select DMV transactions (including the renewal of state-issued credentials and vehicle registration) may be eligible to be completed online at myDMV.delaware.gov, or by using the self-serve kiosks onsite at any DMV location.
Thursday, July 1, 2021: LATE FEES TO BE ASSESSED AT DMV
Effective Monday, August 2, 2021, all DMV late fees will be assessed for any expired vehicle registration or expired state-issued credentials. This excludes all expirations that occurred from March 14, 2020 through August 1, 2021 but will apply to all current and future expirations beginning August 2, 2021.
Select DMV transactions (including the renewal of state-issued credentials and vehicle registration) may be eligible to complete online at myDMV.delaware.gov, or by using the self-serve kiosks onsite at any DMV location.
Thursday, July 1, 2021: BUILDING CAPACITY UPDATES
Effective Thursday, July 1, 2021, all DMV locations will increase to 75% capacity. These numbers vary per location and are as follows: Wilmington – 225, Delaware City – 308, Dover – 336, and Georgetown – 288. Capacity signs will be posted on the exterior doors of each location for reference.
Tuesday, June 15, 2021: COMMUNITY HEALTH TABLES AT SELECT DMV LOCATIONS
Throughout June, select DMV locations (Delaware City, Dover, and Georgetown) will be partnering with the Division of Public Health to host DPH community health tables. Please note that all vaccination-related questions should be directed to DPH/DHSS via de.gov/covidvaccine or 1-833-643-1715 (rather than to DMV or DelDOT). Thank you in advance for your cooperation.
Monday, May 24, 2021: MASK REQUIREMENTS FOR ALL STATE BUILDINGS
Per recent governor mandates effective Friday, May 21, 2021, masks or face coverings are required to enter all state buildings, including the Division of Motor Vehicles locations and inspection lanes.
May 5, 2021: ONGOING COVID-19 PROCEDURES FOR ALL DMV LOCATIONS AND INSPECTION LANES
DMV is committed to the safety of our customers and staff, which includes all DMV locations and inspection lanes. As such, DMV wishes to remind the public that masks are required for all customers seeking service. Temperatures will be taken upon arrival; customers will not be able to enter the DMV facility or inspection lanes if their temperature exceeds 100.4 degrees Fahrenheit or if they are experiencing COVID-19-like symptoms. In order to best protect our staff and customers: when visiting a DMV location: please do not enter the DMV with more persons than absolutely necessary to complete your transaction. When seeking a vehicle inspection: please leave passengers at home, or ask that any passengers proceed to the end of the inspection lane until the vehicle inspection is complete.
January 7, 2021: EXTENDED WEDNESDAY HOURS RETURN
Effective Wednesday, January 13, 2021, the operating hours of the DMV will be 11:00 am to 7:00 pm on Wednesdays only. Reinstating extended hours will accomplish increased flexibility for Delaware residents to access DMV services. To enter the DMV, all visitors must wear a face mask or covering, take a health screening, and socially distance when feasible. Reduced building capacity of 30% is still in effect.
December 11, 2020: 30% CAPACITY AT ALL DMV LOCATIONS
As of Monday, December 14, 2020, all DMV locations will be operating at 30% building capacity. Please do not enter the DMV with more persons than absolutely necessary to complete your transaction. We highly recommend using our drive-thru, on-site kiosks, or myDMV online services. For more information about alternate ways to access DMV services, visit https://www.dmv.de.gov/Campaigns/K2C/
October 15, 2020: CDL EXAM SCHEDULING
As of 8:00 am on Friday, October 16, 2020, the DMV will resume its online scheduling tool for all CDL exams. Non-emergency exam requests are now accepted. To schedule your exam, please visit: mydmv.delaware.gov
August 17, 2020: CLASS D ROAD TESTS
As of 8:00 am on Monday, August 17, 2020, the DMV will resume its online scheduling tool for all new Class D road tests. Our staff has worked hard to present a modified road test to Delaware’s residents that can be conducted safely for both DMV customers and staff. To make your appointment, please visit: mydmv.delaware.gov
June 30, 2020: APPOINTMENTS
As of close-of-business Thursday, July 2, 2020, the DMV will no longer be taking new appointments, with the exception of new motor carrier applications. Previously-made appointments for DMV services will be honored. By 4:30pm Thursday, the DMV appointment tool will be taken offline. In addition, callers will no longer be able to make appointments over the phone. Starting Monday, July 6, 2020, walk-in service will resume. Please visit the DMV webpage to view current wait times for all DMV locations. The DMV reminds customers that transactions may also be completed using myDMV online services, self-serve kiosks, or drive-thru.
June 15, 2020: PHASE 2 REOPENING
As of Monday, June 15, 2020, the following changes will be implemented:
- Driver License/ID and Vehicle Registration late renewal fees are waived until further notice
- Operating at 60% building capacity
- Motorcycle classes resume, in accordance with all state and federal guidance (face masks, health screening, etc.)
- Screening all staff and customers entering facilities
- Customers and employee wear facial coverings
- Appointments scheduled via online – with expanded services
- Dedicated hours for seniors and vulnerable population from 8:00-9:00 am, Monday through Friday
- Wednesday operations at DMV remain 8:00am to 4:30pm, with no evening hours
Please Note:
For the safety of our DMV employees, please do not come to DMV if you are sick. DMV customers must adhere to all state mandated guidelines including:
- Answering health screening questions
- No-touch temperature screening
- Wearing of face coverings
Customers will not be able to enter the facility if their temperature exceeds 100.4 degrees Fahrenheit or if they are experiencing COVID-19-like symptoms. Unless assistance is required, DMV customers should not be accompanied by individuals whose presence is not required for your DMV service.